How do I register? 

Click ‘APPLY TO ATTEND IN-PERSON' in the toolbar at the top of the page. Once you have selected your preferred pass and completed registration, you will receive a confirmation email with your booking information.

How will I gain entry to the event?

Once you have completed your registration, a member of the team will be in touch regarding your application. If your application is successful, you will gain entry to the event by showing your confirmation email on arrival at the venue on the day, this providing you entry to the event.

Why can't I find any emails related to the event?

You may have accidentally unsubscribed. Please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.

How do I login?

To login you should use the same email address that you used to register for the event. When you navigate to the agenda page click on the icon in the top right corner to login. You can either input your email address and follow a verification process or you can use your registration number. Your registration number can be found in the confirmation email you received when you first registered for the event. 

Why can I not find any emails to the event?

You may have accidentally unsubscribed. Please contact the FT Live Customer Services Team at ftlive@ft.com or +44 (0) 207 775 6653.

Will I require proof of vaccination?  

In line with the government guidelines, you will not require proof of vaccination or a negative covid test in order to attend the event. We would however recommend taking a lateral flow test on the day of the event and advise you not to attend should you receive a positive result.

What safety measures will be in place?  

Hand sanitiser will be available however face-masks and social distancing will be optional, so we advise individuals to act responsibly and be respectful of others.

What if I can no longer attend the event due to a positive COVID-19 test?  

If you have received a pass, but can no longer attend the event due to a positive COVID-19 test result, please contact the FT Live Customer Services Team as soon as possible via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.

How will my personal data be handled?  

Your personal data will be processed in accordance with our Privacy Policy. Whilst the Covid pandemic is ongoing, we are also processing your data in accordance with the latest Government Guidance.

What is the cancellation policy?  

If you can no longer attend the conference and you have registered a pass, please contact sonal.kapur@ft.com as soon as possible.

Can I transfer or upgrade my pass?

If you would like to transfer your pass to another person please contact sonal.kapur@ft.com as soon as possible.

How do I get to the venue?

The address of the venue can be found here, along with transport options and directions.

Is the venue accessible? 

We select our venues to ensure that all our events are as accessible as possible for our guests. If you have any specific accessibility requirements you will have the opportunity to indicate this when filling out the event registration form.

Will food and drink be provided at the event?

Yes, this will be provided at the event.

I have dietary requirements, what should I do? 

If you have any specific dietary requirements you will have the opportunity to state them when registering for the event.